Frequently Asked Questions

What does The Handy Mom sell?

We offer digital resources for planning, organization, productivity, routines, and everyday life, including planners, trackers, checklists, templates, printable worksheets, and other downloadable products.

Are your products physical or digital?

Our products are digital unless a product page specifically states otherwise. No physical item will be shipped for digital products.

How will I receive my purchase?

After successful payment, your digital files or access instructions are provided electronically through the delivery method associated with the product and store.

I can't access my files. What should I do?

Check the email used at checkout and your spam, junk, or promotions folders. If you still need help, email support@thehandymom.com with your order number.

What file formats will I receive?

Formats vary by product and may include PDFs, images, templates, or other digital files. Check the individual product description before purchasing.

Can I print my products?

Products described as printable can generally be printed at home or through a professional printing service. Results may vary by printer, paper, ink, and settings.

Are products editable?

Some may be editable while others are finished files. Editable features will be stated in the product description.

Can I share or resell the files?

No, unless expressly permitted by an applicable license. Standard purchases are for the original purchaser's personal use and may not be resold, redistributed, shared, sublicensed, or uploaded for others.

Do you offer refunds?

Refund eligibility for digital products is governed by our Refund & Cancellation Policy.

What if a file has a technical problem?

Email support@thehandymom.com with your order number, product name, description of the issue, and a screenshot when helpful.

Do I need special software?

Requirements vary by product. Any important product-specific software or service requirements should be stated in the product description.

Can I use products for my business?

Unless a product expressly includes commercial-use rights, standard products are for personal use only.

How can I contact The Handy Mom?

Email support@thehandymom.com. We aim to respond within 1–2 business days.